FAQ
MUGS AND PAINTS
What are the mugs made of?
All mugs are made of high quality feldspar porcelain, which makes the mug impact resistant and durable.
What paint are you using?
I use porcelain paint, which is water-based, lightfast, solvent-free and dishwasher safe.
What colors are you using?
I use and love all rainbow colors. Here is my current pallette:
What are the dimensions of mugs?
ORDERS AND SHIPPING
Do you provide international delivery?
Currently I ship to EU countries, Turkey and USA. Contact me for more countries.
How do I track my order?
I ship your order via Post Austria. I will send you a tracking number so that you can track your order.
Which payment methods do you accept?
I accept PayPal and credit card payments.
How do I return an item?
I want you to be happy with this unique product. If it doesn't make you happy and want to return it contact me first. Then send it back in original state and package, you'll need to cover the shipping for returning. When I receive it, I'll refund your money if the item is not damaged and is in its original state and package.
I can not refund if the item is damaged.
Thank you for your understanding.
What are the shipping costs?
* Business days